Refund policy

Return and Exchange Policy

1. Returns and Exchanges

We accept returns and exchanges only if you contact us within 7 days of receiving your order.

Products must be unused and in their original condition as received to be eligible.

2. Return and Exchange Process

1. Contact Us: Reach out via our contact form or email.

2. Ship the Item: Follow the instructions provided and send the item back (shipping costs are the customer’s responsibility).

3. Processing: Once we receive the item and confirm its condition, we will process your refund or exchange.

3. Non-Returnable Items

Returns and exchanges will not be accepted in the following cases:

• Products that have been used or customized.

• Damage caused during shipping (please contact the shipping carrier directly).

4. Refunds

Refunds will be processed within 7 business days after the returned item is received and inspected.

Please note that customs duties, taxes, and shipping fees are non-refundable.

5. Additional Information

As this is an international shipment from Japan, return shipping costs are the customer’s responsibility.

If you’d like to add anything else or refine the tone, just let me know!